At Whisker Forge, we take pride in providing high-quality grooming services and a great customer experience. If for any reason you are not satisfied or need to cancel your appointment, our refund policy is outlined below: Appointment Cancellation: If you cancel your appointment at least 24 hours in advance, you are eligible for a full refund or a free reschedule. Cancellations made 12 to 24 hours before the appointment will receive a 50% refund. Cancellations made less than 12 hours before the appointment are non-refundable. No-Show Policy: If you do not show up for your appointment without prior notice, the full amount will be charged, and no refund will be given. Service Satisfaction: If you are not satisfied with the haircut or grooming service received, please notify us within 3 days. We will offer a free correction or, in some cases, a partial refund depending on the issue. Late Arrivals: If you arrive more than 15 minutes late, we may not be able to accommodate you, and the appointment may be treated as a no-show. We aim to ensure every customer leaves happy and looking their best. If you have any concerns or questions about our refund policy, please don’t hesitate to contact us. Thank you for choosing Whisker Forge!